Photobooth Cloud
Help centre

Find the workflow, fix or answer.

Every CloudBooth help document is public. Search without signing in, then follow the guide that matches what you are trying to do.

Quick start

From a new workspace to a working booth

Follow the workflow below in order. It covers where to navigate, how to build an event, how to connect a booth, how to test the guest journey and where to manage a live booth. Live photos/media are stored in the organisation’s private Cloudflare R2 target; local disk is cache/staging only. Each step links to the detailed public guide.

Open full quick start
CloudBooth Analytics and Gallery screen showing the main Studio navigation
1. Learn the workspaceUse the main navigation to move between Analytics & Gallery, Event Designer, Booth Control, Logs and Settings. Navigation guide →
2. Import and build the eventWatch the PSD import flow, then use the layer tree, artboards, actions and inputs to make the design interactive. Designer guide →
Example CloudBooth kiosk installed at an event
3. Set up the boothInstall the booth client, pair it to the workspace, verify camera and event sync, then run a complete capture and delivery test. Booth setup guide →
  1. 1
    Navigate the workspace

    Understand where Designer, galleries, Booth Control, Logs and Settings live, and what each area is for.

  2. 2
    Create or import an event

    Create a blank event, copy a template or import layered artwork, then confirm page size and layer order.

  3. 3
    Build the guest flow

    Link buttons and layers to pages/actions, add capture and camera-preview behaviour, inputs, QR and delivery steps.

  4. 4
    Install and pair the booth

    Install the booth client, obtain the pairing code, approve the device and confirm it appears online.

  5. 5
    Test before going live

    Preview every page, activate the event, force sync the booth and complete a real capture, gallery and delivery test.

  6. 6
    Manage the live booth

    Use Booth Control for sync, camera overrides and remote actions; use Logs and Troubleshooting when something fails.

Troubleshooting

Find fixes by area

Open only the area you need. The full Troubleshooting chapter includes the searchable error reference and deeper diagnostics.

Editor
Import does not look rightA layer or action is not respondingCamera preview / display / preview is wrongProperties or toolbars overlap
Booths & cameras
Booth shows an old eventBooth is offline or not pairingCamera is unavailable or flippedRemote command did not complete
Gallery & delivery
Photo is missing from a galleryEmail or SMS was not receivedPublic gallery password does not workOffline captures are still queued
Account & platform
Login returns to the wrong pageMFA / passkey issueStorage or organisation data-location errorSearch an error code

Still need help?

Include the organisation, booth, event, session ID, time, request ID and exact error code where available.

What to includeEmail [email protected]